Trend Airways Membership FAQ

What makes Trend different from commercial?

Commercial air travelers are accustomed to the complicated, cumbersome,
and expensive processes of the current flying experience. From tedious
comparison-shopping to flight traffic and congestion at commercial airports to
endless delays and crowded lines, air travelers waste valuable time and money
daily. Becoming a Trend member introduces you to a revolutionary way to fly. It
gives you the freedom of unlimited flights, Mobile booking, and a new and easy
arrive-and-fly process.
What makes it different from other private or charter options?

Flying in a private charter or jet can be expensive, with much planning required
well in advance. With Trend, you can book flights minutes before departure
and have the experience of flying in a private aircraft without private jet pricing,
and in the company of no more than 7 other Members—like-minded travelers
who you’ll come to know by name. However, Trend does fly on a schedule, so
unlike chartered service, you’ll need to choose from our available flight times.

How do I know if it’s right for me?

If you drive two to six hours regularly or fly commercial for more than two
round-trips in a region we serve, you need a Trend-Shuttle membership. No
need to waste valuable work (or play) time stuck in long airport lines, on hold
with call centers, or navigating through complicated online bookings. Traveling
with Trend eliminates the pain, hassle, and wasted time that accompany
current travel options. With all that extra time, you could be focusing on what
matters most.

How does the Trend community work?

At Trend you aren’t just a passenger, you’re a valued Member. We are creating
an innovative and very real sense of community among travelers enjoying a
new and better way to fly—a community where innovation is nurtured and
ideas are shared. We want to be your home town airline… #orlandostrong

How do I book a flight if I am a member?

For now we are booking through our site and via
phone at 407 374- 3591 (FLY1).

Can I bring a guest?

Complimentary Guest Passes are accrued once every quarter. However,
additional passes can be purchased for $350 per seat.

How long is my membership good?

Minimum commitment for Shuttle members is 6 months, however, we will
accept up to one-year of commitment.

How much Baggage can I bring? What are the fees?

There are no fees for baggage, however members are limited to one 30 lbs
carry-on and one personal item such as a laptop case / back pack.

How far in advance of my desired flight will I be able to reserve my seat?

As a Member, you’re able to book flights four weeks in advance or up to twenty
minutes before your flight (if seats are still available). We hope to make the
reservation process as simple as possible. Log in to your account on your
computer or mobile device, choose your destination, and reserve. That’s it. A
few seconds and you’re done.

How many flights may I reserve?

You can keep two, in advance, at any given time. As soon as you fly, your
reservation list is instantly refreshed, allowing you to book your next flight.
(Please note: connecting flights require the use of two flight passes.)

What if the flight I want to book is full?

If you go to the website online or log on to the app on a flight that’s full, you can
easily add yourself to the waitlist in case there are changes and the flight
becomes available. We will honor the order of our Members on the waitlist, so
once a seat opens up, you’ll have the option to book it if you’re next on the list.
Of course, you can always book in advance to secure the reservation day and
time you want.

How do I cancel a reservation if I’m not going to make it?

Just log on to the Trend mobile app, or select the flight, and tap
Cancel. Again, there are no fees for cancellations. We encourage you to cancel
if you know you’re not going to make it, so that a seat may open up for another
Member who wishes to fly. If the flight is not full and you need to cancel within
24 hours before departure, there will be no penalty. However, if it’s a full flight
and you forget to cancel at least 24 hours before the plane leaves the ground,
you will lose access to one of your reservations for 5 days. It’s our way of
encouraging you to be courteous to fellow Members.

What kind of aircraft do you fly?

We fly the Fairchild Metroliner configured for business with 15 and 19 -seat
executive aircraft with executive interiors—so you’ll always have a spacious
and comfortable seat and amenities with all the speed and comfort of a private


Who flies the aircraft?

Trend pilots have graduated from the best aviation universities and are industry
veterans having flown thousands of hours on commercial, military, charter, and
private aircraft. We’ve selected each of our pilots based on their experience,
unwavering commitment to safety, desire to be the absolute best in the field,
and passion for genuine personal service.


Is there a restroom on the aircraft?

Yes. There is a small private restroom on each of our aircraft. Candidly, on an
aircraft of this size and with flights short in duration we recommend keeping it
vacant and for emergency use only.

Will I have Wifi on the aircraft?

Not currently, but all of our terminals have complimentary Wifi service.

What if my flight gets canceled due to weather?

It can happen, despite all of our collective experience and know how, we just
cannot control the weather. Weather may cause disruptions; for instance,
Hurricane season winds may blow or Tallahassee Fog may roll in, preventing
our aircraft from taking off or landing. We’ll do our best to make up the time, but
cannot guarantee that every flight will occur as planned.

What other services will be available at your airports?

Our airports are outfitted with WiFi, snacks, beverages, restrooms, a
comfortable lobby, plenty of outlets to charge your devices, free parking, onsite
car rentals, and helpful Concierge on site. We want to make you as
comfortable as possible before your flight


What security measures do you use?

As part of each membership application, we conduct thorough security checks
on all Members and guests before their first flight, and support with unobtrusive
on-site checks before boarding as needed.

Can I transfer my membership/flight?

Yes. Corporate packages can be tailored for Members. Please contact or call 407-347-3591 for more information.

Will my fee go up as you add destinations?


Is there a corporate rate?

Yes. Corporate packages can be tailored for Members. Please contact or call 407-347-3591 for more information.